360 Feedback Comment Examples: Reliability and Accountability

8 positive and 8 constructive comments you can adapt, plus a simple formula for writing your own.

Reliability is easy to notice and hard to describe well. Good comments point to commitments kept or missed, and to how the person handled the moments when things went wrong.

Positive comment examples

  • If you say something will be done by Thursday, it is done by Thursday. I plan my own work around your dates with confidence.
  • You flagged the budget risk three weeks before the deadline, which gave us time to find a solution.
  • When the data error reached the client, you owned it immediately, fixed it and explained what would prevent a repeat.
  • You follow up on action items from meetings without reminders. Nothing you take on gets dropped.
  • Your work needs very little checking. The quality is consistent even under time pressure.
  • You say no when you do not have capacity, instead of agreeing and missing the deadline. That honesty makes planning easier.
  • You keep your tickets updated, so anyone can see where things stand without asking you.
  • You take ownership beyond your own tasks: when the release was at risk you organised the fix across teams.

Constructive comment examples

  • Deadlines have slipped on three projects this quarter without early warning. Raising risks as soon as you see them would let us adjust.
  • You tend to agree to every request, then some fall through. Pushing back or negotiating dates would make your commitments more dependable.
  • When things go wrong, explanations sometimes focus on external causes. Starting with what you could have done differently would build trust.
  • Status updates are often missing until someone asks. A regular short update would remove the need to chase.
  • Quality varies between projects: some deliverables need several rounds of review. A self-check before handing over would help.
  • Action items from our meetings are not always followed up. Writing them down with dates could help.
  • You sometimes start new work before finishing what you committed to. Finishing first would reduce half-done tasks.
  • Estimates are often optimistic. Adding a buffer, or breaking work into smaller pieces, would make them more accurate.

How to write your own comment

Use the Situation – Behaviour – Impact formula, then add one suggestion:

  1. Situation: when and where it happened ("In Tuesday's client call…").
  2. Behaviour: what the person actually said or did, not what you think of them.
  3. Impact: what it changed for you, the team or the customer.
  4. Suggestion (for constructive comments): one concrete thing to try next time.

Not sure your wording is fair? Paste it into the free feedback bias checker to catch vague or biased phrasing.

Frequently asked questions

How do you give feedback on accountability without blaming?

Describe the facts (what was committed, what happened) and the impact, then ask what would help next time. Focus on the pattern, not a single miss.

What is a good comment about reliability?

A specific one: "if you say Thursday, it is Thursday, so I plan my work around your dates". It shows exactly why the behaviour matters.

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More comment examples

Looking for questions instead? See 360 feedback questions by role.