Full Privacy Policy

Last updated: 11 November 2026

At AI360Feedback, we believe in transparency, our Terms and Conditions are written in plain language, no hidden clauses, just the basics you need to know.

By using our platform, you agree to these principles, which ensure a fair, safe, and user-friendly experience for all.

Full Privacy Policy

Your privacy is important to us. We collect only the information necessary to provide our service, such as your name, email, and feedback data. This information is used solely for the purpose of delivering our 360-degree feedback service and is never sold to third parties.

We protect your data with encrypted connections (HTTPS), restricted access to our servers and automated security checks. You can delete a campaign at any time from your dashboard (PRO users from the campaign's page); it is then hidden at once and permanently erased with all its answers and invitations after 30 days. A self-assessment report can be deleted from the report page; it is erased at once with your answers. Campaigns and self-assessments with no activity for 12 months are erased automatically.

Business outreach: we sometimes email businesses whose public website shows that our service could be useful to them (legitimate interest). For these emails we record whether they were delivered and whether links to our own website in them were clicked; for recipients in the United States we may also record whether the email was opened. Reply "no" to any of them, or use the reply link, and we will not write again.

AI assistants: if you connect ChatGPT, Claude or another assistant to our connector (how it works), we receive only what the assistant sends to it: a topic, a tool name, a language and, if you paste it, your private 360 link. We use that link only to look up your 360's progress and answer with counts (never names, email addresses or feedback), and we do not store it; we keep only daily counts of how often each tool is used. What you type in the assistant is handled by its provider under its own privacy policy.

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, please contact our support team.

Data Usage

We use your data to provide our service: processing feedback and generating reports. We may also look at how a report was produced, for example when a report appears to be incorrect, so we can fix the problem and improve how the service works. We do not use your data to train or improve AI models. Your data is always handled with the utmost care and confidentiality.

To write the reports, we use specialised AI service providers (OpenAI, and for some models OpenRouter, which passes the request to the model's provider). They receive the ratings, the comments written by you and by your reviewers, and the optional profile you give (such as role, sector, team size or goal), but not your name, your reviewers' names or anyone's email address. Comments are sent as written, so please avoid putting names or other personal details in them. We only use providers that do not use this data to train their models. We also rely on trusted service providers to send emails and to protect our forms against spam.

Invitations and reminders: when you ask us to email your reviewers, we use their addresses only to send that invitation and one reminder before your deadline, and we delete them with your campaign. If a reviewer asks us, after answering, to email them a link to run their own 360, we use that address only to send the link and one reminder a week later, and we delete it within 30 days, or as soon as they unsubscribe. These addresses are never linked to anyone's answers.

Aggregated, anonymized data may be used for research and development purposes to improve our service. This data cannot be traced back to individual users.

Our platform may also contain links to external websites, tools, or third-party services. Some of these may be affiliate links, meaning we could earn a commission if you make a purchase through them. These links are provided for convenience and informational purposes only and do not constitute an endorsement. We do not investigate, monitor, or guarantee the accuracy, adequacy, validity, reliability, or completeness of any information provided by third-party websites linked through the Site.

We do not warrant, endorse, or assume responsibility for the accuracy or reliability of any information offered by third-party websites, services, or content linked through the Site. Any engagement or transaction with such third-party service providers is solely between you and the third party, and we are not responsible for any interactions or issues that may arise from these engagements.

Cookies Policy

Cookies are small files stored on your device that help websites work better. We use minimal cookies to provide you with a secure and personalized experience.

We only use cookies that are necessary for:

  • Basic functionality: Keeping you logged in and ensuring the site works properly
  • Security: Protecting your account and data
  • Preferences: Remembering your settings like cookie choices

Essential Cookies: Required for the website to work properly. These handle your secure session and protect against security threats.

Functional Cookies: Help us remember your preferences and settings to improve your experience.

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